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PAYMENTS

Payments & Collections

A payment experience built into the member journey—renew, register, buy or donate.

The functionality

How it works

  • Collect membership and renewal fees after a member selects a plan.
  • Accept registration fees for events, training and CPD programmes.
  • Support merchandise, donations, fundraising, sponsorships and selected services.
  • Return payment status, confirmations and receipts to the member experience.
  • Support reporting and reconciliation through suitable gateway integrations.

The member perspective

What members gain

  • Pay within one convenient journey.
  • See transaction confirmations and payment history where supported.
  • Use available methods offered by the selected gateway.

The organisation perspective

What your organisation gains

  • Reduce follow-up for unpaid registrations.
  • Expand digital collections across branches and programmes.
  • Improve finance tracking with reconciled records.

REAL-WORLD USE CASE

Imagine this in your organisation

A member renews annual dues, adds a conference ticket and receives separate confirmations in the app. Actual gateway methods, fees and compliance depend on the provider.

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